On May 25, 2022, in Hanoi, the Government’s Steering Committee for Administrative Reform organized a conference to announce the Satisfaction Index of Public Administration Services (SIPAS) in 2021, and the Public Administration Reform (PAR) Index in 2021 for the Ministries, ministerial-level agencies, and the People’s Committees of the provinces and centrally-controlled cities.
An overview of the Conference
Accordingly, the State Bank of Vietnam (SBV) received the score of 90.37/100 for the PAR Index 2021, and continued to be in the top three ministries/agencies in the PAR Index.
The PAR Index results in 2021 are divided into 3 groups: Scores of 90 and over: 3 Ministries/Agencies, namely the Ministry of Justice, the Ministry of Finance and the SBV; Scores of over 80 to under 90: 13 Ministries/Agencies; and Scores of below 80: 1 Agency. In the SBV's PAR Index 2021 score, the index of PAR management and guidance continued to rank first; the sub-indexes on the organizational reform of the state administrative apparatus, the public finance reform, the administrative modernization continued to rank high in the top three Ministries/Agencies.
In 2021, the COVID-19 pandemic had caused significant impacts on the socio-economic development and the operations of the Ministries and Government agencies. Despite all difficulties, the SBV was determined to successfully implement the PAR targets in line with the requirements of Resolution No. 76/NQ-CP dated July 15, 2021 of the Government on the State PAR Master Program for the period of 2021 – 2030, focusing on completing the law-making program, meeting the requirements for reducing and simplifying business conditions; creating a favorable and healthy business and investment environment for the operations of the credit institutions; arranging and improving the organizational structure of the SBV to become more professional and efficient; transforming the working methods toward an electronic environment based on the digital data and technology.
Thanks to the efforts and the determination of the whole banking sector, the SBV had achieved positive results in all of the six areas of the State PAR Master Program. The PAR achievements have created effective tools for the SBV to conduct synchronous solutions for the successful management of the monetary policy, providing credit resources to the economy, removing the difficulties for production and business activities, supporting the enterprises and people to overcome the difficulties caused by the COVID-19 pandemic; thereby improving the people's confidence in the objectives of maintaining the macro-economic stability, controlling the inflation, maintaining the value of the domestic currency, and promoting sustainable growth.
Le Hang