On March 31, 2022, in Hanoi, the Banking Academy of the State Bank of Vietnam (SBV) organized a national seminar on “Financial education to promote financial inclusion in the digital age”
An overview of the Seminar
At the Seminar, the specialists affirmed the importance of the implementation of the national financial inclusion strategy. The participants also assessed the implementation progress in Vietnam and the best international practices to come up with recommendations for improvements in the implementation of the financial inclusion. According to the specialists, in order to effectively achieve the goals of the strategy, it is necessary for ministries and agencies to closely coordinate in improving the legal frameworks, creating a favorable environment for the implementation of the financial inclusion; developing a variety of basic financial products and services, reaching out to the target populations of the financial inclusion strategy; improving and increasing the efficiency in using the financial infrastructure, enabling further reductions of the transaction fees, and meeting the requirements for promoting financial inclusion. The specialists emphasized the critical role of the communication activities as a key factor contributing to the dissemination of knowledge, services and financial products to all social classes in an accessible way.
Mrs. Le Thi Thuy Sen, Director General of the Communication Department of the SBV, speaks at the Sminar
Speaking at the Seminar, Mrs. Le Thi Thuy Sen, Director General of the Communication Department of the SBV, shared that the information and knowledge of finance and banking products and services are often considered very academic, financial education activities are often faced with some common difficulties, i.e. “Difficulty in remembering, difficulty in understanding, and difficulty in disseminating widely”. Therefore, in order to widely disseminate financial knowledge, especially to the people in the remote, island and border areas with the aims of improving the understanding and changing the behavior of the finance users, it is necessary to select appropriate content and communication means, ensuring that it is “easy to remember - easy to understand - easy to disseminate widely”. In practice, the SBV’s financial education programs have obtained encouraging results. Specifically, the credit institutions and financial service providers have recorded a significant increase in the number of people accessing their services and products after the launch of the financial education programs on television.
Le Hang